FAQs
What types of apparel does Sidra Collection offer?
Sidra Collection specializes in a diverse range of traditional and contemporary apparel. Our product line includes our best-selling Fancy Kurtis, designed to provide elegance and style while catering to modern fashion trends.
How does Sidra Collection ensure the quality of its products?
We are committed to quality craftsmanship, ensuring that each piece is meticulously designed and constructed. Our focus on blending timeless designs with modern trends guarantees that every item is not just clothing, but a statement of individuality.
What is the return and exchange policy at Sidra Collection?
Sidra Collection has a 3-day return/exchange policy. Customers must request a return or exchange within 3 days of receiving their item. To qualify for an exchange, the original bill and price tag must be presented, and the item must be in its original condition without any alterations.
How long does shipping take for orders placed on Sidra Collection?
Orders are typically shipped within 24-48 working hours after placement. The expected delivery timeframe is between 5-7 business days across India. However, during high-volume periods such as festive seasons, delivery may take up to 10-12 working days.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it, ensuring customer satisfaction.
Are there any items that cannot be returned?
Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about specific items.
How can I contact Sidra Collection for further inquiries?
You can reach us via email at sidracollectionshopify@gmail.com or by phone at +919666963094. Our team is available to assist you with any questions or concerns you may have.